SipLogic account support
Delete your SipLogic account
You can permanently delete your SipLogic account and associated synchronized data from the app or by contacting Hillstone Ventures.
Delete your account in the app
This is the fastest deletion method:
- Open SipLogic and select the You tab.
- Under Account, select Delete account and data.
- Review the deletion notice and select Delete account.
- If you use Sign in with Apple, complete Apple's identity confirmation.
Deletion begins immediately after the request is confirmed.
Request deletion without the app
If you cannot access SipLogic, email support@hillstone-ventures.com with the subject SipLogic account deletion. Send the request from the email address associated with your Apple or Google sign-in when possible. We may request additional information to verify that you control the account before deleting it.
Data that is deleted
- Your SipLogic authentication account and associated identity links.
- Your synchronized pantry, saved recipes, and account-associated usage data.
- Your account's RevenueCat customer record used to validate subscription access.
- Local SipLogic account data when deletion is completed in the app.
Data that may remain
Apple or Google may retain store purchase, subscription, transaction, fraud-prevention, tax, or legally required records under their own policies. Hillstone Ventures may retain limited records only when required by law. Guest data or other information stored only on a device cannot be remotely removed; uninstall SipLogic or clear its app data to remove it.
Subscriptions are separate
Deleting your account does not cancel an active App Store or Google Play subscription. Cancel the subscription separately through your Apple or Google store account to prevent future renewal.
Need help?
Email support@hillstone-ventures.com with questions about deletion or account access.